IT Service Management Journal

Industry insight from our Service experts

 

How to move a DB2 Databases Location

How to move a DB2 instance. In this example its to move the ITCAM for WebSphere Database on Linux, but it should work for any DB2 Database

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Posted on Monday, October 6, 2008 at 10:27AM by Registered CommenterJon Sharland | Comments Off

Universal Agent - not displaying correctly

Cannot expand UA in TEPS, plus sign missing.

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Posted on Monday, September 8, 2008 at 01:25PM by Registered CommenterToby Pass in | Comments Off

Maximo 6.x - 'USERNAME' has exceeded the maximum field length Error

In Maximo 6.x When creating a solution you receivie an error stating that; the 'USERNAME' has exceeded the maximum field length

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Posted on Wednesday, September 3, 2008 at 11:40AM by Registered CommenterMatt Still | Comments Off

Maximo 6.x Display the full description of the ticket on notification emails

Whilst creating a communcation template, there is no field you can select that will give you the actual details of the ticket, the field 'description' only gives you the title of the ticket.

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Posted on Wednesday, September 3, 2008 at 10:29AM by Registered CommenterMatt Still | CommentsPost a Comment

Maximo 6.x Auto-initiate in workflow application only works through the GUI

When creating an SR workflow, around auto-ticket logging, the workflow configured will not auto-initiate unless the user goes in and actually starts the workflow from within the ticket.

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Posted on Wednesday, September 3, 2008 at 10:18AM by Registered CommenterMatt Still | CommentsPost a Comment
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